The things people ask before they book.

Yes — EX, PL and TQ. Exeter and Plymouth are our busiest, then the Torbay towns, Barnstaple and the north coast, Newton Abbot and the Teign valley, and the moorland villages in between. If you are somewhere with a tricky track and no turning circle, say so on the form and we will plan around it.

Often, but not always, and we would rather find out before the day than on it. Plenty of Devon properties sit at the end of a single-track lane with high banks and no passing place. Where a Luton cannot get near, we shuttle in a smaller van. It costs you nothing to tell us the access is awkward; it costs everyone a morning if we turn up blind.

Volume, distance and access. We look at how much is going, how far it is travelling, and what the load-in and load-out actually involve — stairs, lane width, parking, whether there is a lift. For anything more than a small flat we will do a video survey so nobody is guessing. You get the figure in writing before you commit.

That is a good chunk of what we do. The long haul up the M5 to the Midlands, the North, London and the South East is a real Devon need — a lot of moves out of the county are a full day of driving before anything gets carried. We crew and plan those properly rather than treating them as a local job with a longer drive.

We run removals from Devon to France, Spain, Italy and Portugal. Same collection standard, then the load goes on a groupage or dedicated service depending on volume and how quickly you need it. We handle the customs paperwork side. See moving to Europe for how the routes actually run.

Either. Some people want the whole house packed and wrapped; others do their own boxes and just want us for the furniture and the driving. Most land in the middle — we do the kitchen, the glass and the pictures, you do the wardrobes and the books. Tell us which on the form and we will price it that way.

Yes. Chains slip, and in Devon a completion date moving is common enough that we plan for it. Goods go into containers, inventoried, and come back out when you are ready. Ask when you enquire so we can hold space.

Goods in transit and liability cover are in place, and the limits and the claims process are set out in the booking contract. If you are moving something genuinely high-value — an instrument, art, a piece of family furniture — flag it when you enquire so it is properly declared rather than assumed.

Standard flat-pack wardrobes, bed frames, table legs — yes, that is part of the job. Older or unusual pieces we will look at first. Some antique furniture is better moved whole and wrapped than taken apart, and some will not survive being dismantled twice.

Tell us as soon as you know. It happens constantly and we would rather re-plan than lose the slot. Where we can, we shift the crew; where the chain has gone sideways entirely, storage bridges the gap.

We can clear what is left — the flat-pack nobody wants, the shed contents, the bags of packing material. It is a separate bit of work from the move itself, so mention it when you enquire rather than on the day.

On a local Devon move, yes, almost always. On a long-distance run the driving hours sometimes mean a changeover, and on a European move the load transfers to a line-haul vehicle. We tell you which applies when we quote, not afterwards.

Small commercial moves, yes — offices, treatment rooms, studios, shop fit-outs. Devon has a lot of small independent businesses and they move like households with more cable. Larger commercial relocations we will talk through first to see whether we are the right firm.

Clear access, somewhere for the van, anything fragile flagged, and the things you want to keep with you kept separate — passports, chargers, the kettle. If parking needs a permit or a suspension, sort it early; in Exeter and central Plymouth that takes longer than people expect.

Yes, and they book up first, particularly through the summer when Devon is busy with people moving in and out. If your date is fixed, get in touch well ahead rather than close to it.